- Where are you located?
- In the South-West of Germany in a City called Lörrach
- Do you offer group buys?
- Group buys are very welcome. Just sent us a message (click here)
- Do you offer parts for other vehicles then the Dodge Charger?
- Not at the moment, but if you want a custom lighting product for your car please feel free to contact us
PAYING & SHIPPING
- Where do you ship from?
- We ship from Germany.
- Do you charge any PayPal fees?
- Unfortunately we have to add 3.9% + 0,35 Euro cents to the total of your Paypal invoice
- Why is the currency Euros?
- As our company is based in Germany it is much easier for us. Maybe you can enjoy a good exchange rate
- How long does it take to get the package from Germany?
- Usually it takes about 10-14 days to get the package to your front door.
We are working on express shipping with DHL
- Where do you get your parts from?
- All our products are developed, manufactured, assembled and packed in Germany.
- Do you also offer pre-assembled tail lights with your sequential lights installed?
- We are working on this. Please use our contact form and we will try our best to make it happen
- Do we offer a warranty on our product?
- Yes we stand behind our product 100%, please feel free to send us an email and we will assess the situation and go from there.
- What products do you offer?
- We offer sequential tail lights for the 7th GEN Charger along with the sequential 3rd brake light. We also offer the sequential 3rd brake light for the 6th GEN Charger and the 2009-2014 Challenger.
- How easy is the installation of the product?
- The product is very simple to install, each kit comes with easy to follow instructions and as long as you follow those instructions and take your time you should have no problem with installation. If you have questions we are always a simple email or Facebook message away from lending any assistance.
- How would we rate our product?
- A ton of thought and research went into this product, no expense was spared when it came to product quality, we wanted to ensure what we brought to the market would be something we would be pleased with and something the customer would want to purchase. The product quality and customer service are our two highest priorities for us at Custom Lights!!!!